Wingrove Medical Clinic COVID -19 Update

Wingrove Medical Clinic are continuing to implement a number of procedures to help limit possible exposure to COVID 19 and prevent the spread of the virus

APPOINTMENT PROCEDURES

When making an appointment you will be given the option of a face to face appointment or a telephone consultation. If you are requesting a face to face appointment you will be asked if you have a recent history of fever, cough, shortness of breath or any cold and flu like symptoms. If you have experienced any of these symptoms you will be required to have a telephone appointment. If the Dr then feels it is necessary for you to attend in person for further assessment, an appointment will be made and appropriate infection control procedures will be put in place.  We are not a bulk billing practice and there may be a fee associated with your teleconference or face to face appointment.

If you are attending the clinic, all patients are screened at the door by our triage person.  Your temperature will be taken and you will be asked mandatory screening questions before being allowed access to our waiting area. Due to current restrictions our waiting area has a total capacity of 10 people. You are welcome to wait outside once you have checked in.  We have provided some seating outside the front and in our staff parking area at the back of the building.

INFECTION CONTROL

We have installed protection screens at reception. Hand sanitizer is to be used on arrival, and again before leaving the clinic.  In an effort to manage infection control our patient toilet is closed please try to avoid needing to use our facilities.  Where possible, we would prefer tap and go as payment.

COVID 19 TESTING

Please note that Wingrove Medical Clinic is not a COVID 19 screening clinic. For information regarding COVID 19 testing sites in Melbourne please refer to the Department of Health website: https://www.dhhs.vic.gov.au/getting-tested-coronavirus-covid-19. Private pathology testing sites require a referral from a Dr, please call the clinic to arrange a telephone appointment to obtain a referral. Drive through sites and hospitals do not require referrals.

We thank you for your patience and understanding as we all attempt to navigate this period safely and please feel free to call the clinic with any questions and concerns.

Book Appointment

Wingrove Medical Clinic is a family clinic operating in Fairfield, Victoria. The AGPAL Accredited practice is owned by Dr. Paul O’Halloran, Dr. Barbara Oldmeadow and Dr. Cate Porter. The clinic opened in the early 1930s and since that time has provided health care to families and individuals in the local community. Nine doctors practice at Wingrove Medical Clinic, supported by a practice manager, an office manager, four practice nurses and seven reception staff.

Our aim is to give our patients the highest possible quality of care, by ensuring excellence in all aspects of our practice. We endeavour to provide patients with the best and most current treatments, methods, materials and equipment within our resource capabilities to ensure that they receive the high quality of service they have come to expect.

Further patient information can be accessed by clicking the below link to our “Patient Information Sheet” which can be downloaded and printed. Additionally there are copies of this information at the reception desk.

Download Patient Information Sheet