COVID- 19 UPDATE
During these uncertain and worrying times, the doctors and staff here at Wingrove Medical Clinic are working hard to make sure that your medical needs are attended to and that you feel safe and well looked after. We thank you for your continued support and understanding.
We have implemented a number of new procedures to help limit possible exposure to COVID-19 while visiting the clinic.
Firstly, we have adjusted the clinics operating hours. We are now open Monday to Friday from 9am and close the doors at 5pm. Saturdays are teleconference appointments only and you are asked to phone the clinic to arrange a time.
When booking on line via our website at www.wingrovemc.com.au or using the Hot Doc booking feature, only teleconference appointments are able to be booked. If you require a “face to face” appointment we ask you to ring the clinic on 03 9481 7322. You will be asked the mandatory screening questions and will need to meet certain criteria before a “face to face” appointment is booked.
If you are attending the clinic for an appointment, on arrival all are patients are screened at the door by our triage nurse. Your temperature will be taken and you will be asked mandatory screening questions before being allowed access to our waiting area. We have a limited number of chairs in the waiting area but you are welcome to wait outside once you have checked in. We have provided some seating outside the front of the office and in our staff parking area at the back of the building.
We have installed protection screens at reception and have hand sanitizer available to be used on arrival, and again before leaving the clinic. In an effort to manage infection control our patient toilet is closed and will only be opened for emergencies so please try to avoid needing to use our facilities. Where possible, we would prefer tap and go as payment in an effort to manage infection control.
Please note that Wingrove Medical Clinic is not a COVID 19 screening clinic. We are unable to carry out the testing required to confirm if you have COVID 19. If you meet the criteria for testing you will need to attend one of the fever clinics located at specific Melbourne hospitals
Please feel free to call the clinic with any questions and concerns.
Wingrove Medical Clinic is a family clinic operating in Fairfield, Victoria. The AGPAL Accredited practice is owned by Dr. Paul O’Halloran, Dr. Barbara Oldmeadow and Dr. Cate Porter. The clinic opened in the early 1930s and since that time has provided health care to families and individuals in the local community. Nine doctors practice at Wingrove Medical Clinic, supported by a practice manager, an office manager, four practice nurses and seven reception staff.
Our aim is to give our patients the highest possible quality of care, by ensuring excellence in all aspects of our practice. We endeavour to provide patients with the best and most current treatments, methods, materials and equipment within our resource capabilities to ensure that they receive the high quality of service they have come to expect.
Further patient information can be accessed by clicking the below link to our “Patient Information Sheet” which can be downloaded and printed. Additionally there are copies of this information at the reception desk.